How do I pay for my purchase?
We offer you multiple payment methods to pay for your purchase. All of our trusted payment gateways use secure encryption technology to keep your transaction details confidential at all times.
Soul Hippy accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in the UK and countries within the EU.
Are there any hidden charges when I make a purchase from Soul Hippy?
There are NO hidden charges when you make a purchase on Soul Hippy. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
Delivery charges may be extra depending on your order value and selected method of shipping.
How do I pay using a credit/debit card?
We accept payments made by credit/debit cards issued in the UK and countries within the EU.
We accept payments made using Visa, MasterCard and American Express credit cards.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you may be redirected to the bank's page for entering the online 3D Secure password.
We accept payments made using Visa, MasterCard and Maestro debit cards.
To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You may then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
Is it safe to use my credit/debit card on Soul Hippy?
Your online transaction on Soul Hippy is secure with the highest levels of transaction security currently available on the Internet. Soul Hippy uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments on Soul Hippy are processed through secure and trusted payment gateways managed by leading banks. Most banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
What steps does Soul Hippy take to prevent card fraud?
Soul Hippy realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our payment processors.
What is a 3D Secure password?
The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "Mastercard SecureCode" services, respectively.
The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.